This function provides a centralized system for managing all company-owned physical assets. The process is as follows:
- Procurement Integration: An approved purchase in the Procurement function automatically creates a new Asset record here.
- Registration & Labeling: The IT Admin completes the asset details. The system generates a unique QR Code URL. A physical QR label is printed and affixed to the asset. It starts in the ‘In Stock’ status.
- Assignment: The IT Admin assigns the Asset to an employee, which can be done instantly by scanning the QR code and updating the
Assigned To
field. - Maintenance: If an asset requires service, any employee can scan its QR code to quickly create a Maintenance Request. The Asset’s status is automatically updated to ‘Under Maintenance’.
- Resolution & Handoffs: Once maintenance is complete, the Asset returns to a usable status. If retired or lost, the Finance function is automatically notified for depreciation and write-off procedures.
OBJECT TYPES & WORKFLOWS
2.1 🧊 Asset (Standard Object)
- Process Description: This object represents a single, trackable piece of company property. It holds all information related to its purchase, value, current user, and condition. Each asset is physically tagged with a QR code that links directly to its record in Luklak.
- Example: A “Dell UltraSharp U2723QE Monitor” is approved in Procurement, automatically creating an Asset record. The IT Admin adds its serial number, prints the generated QR code, and sticks it on the back of the monitor.
Asset Workflow
2.2 🧊︎ Maintenance Request (Sub-Object)
- Business Process Description: A ticket to track the process of repairing a faulty asset. It is always linked to a parent Asset object and can be easily created by scanning the asset’s QR code.
- Example: An employee scans the QR code on their faulty monitor, which opens a pre-filled form to create a maintenance request instantly.
Maintenance Request Workflow
OBJECT RELATIONSHIPS
3.1 Parent-Child Relationships
Relationship | Description |
---|---|
Asset → Maintenance Request | Each asset can have multiple maintenance requests over its lifetime, creating a full service history accessible via its QR code. |
AUTOMATION RULES
These rules run entirely within the
Asset Management
Space to streamline internal processes.ID | Rule Name | Trigger | Action | Description |
---|---|---|---|---|
IC-01 | Generate QR Code URL | Asset is created | Update QR Code URL field with a unique link to the object | Creates the link used for generating the physical QR code label for tracking. |
IC-02 | Create Maintenance on Status Change | Asset status updated to “UNDER MAINTENANCE” | Create a new Maintenance Request sub-object | Automatically opens a repair ticket when an asset is flagged for maintenance. |
IC-03 | Log Last User | Assigned To field is changed on an Asset | Copy the previous user value to the Last User field | Maintains a history of who last used the asset before it was returned or reassigned. |
IC-04 | Close Out Maintenance | Maintenance Request status updated to “COMPLETED” | Update parent Asset status to “ASSIGNED” | Automatically returns the asset to a usable state in the system once repairs are finished. |
WORKVIEWS, DASHBOARDS, FILTERS & REMINDERS
Workview | Description | Data Configuration |
---|---|---|
1. Asset Status Board | Displays assets as cards in columns representing each stage from IN STOCK to RETIRED . | All 🧊 Asset Objects, grouped by status. |
2. All Assets Master List | A detailed table view of all assets with comprehensive information for auditing. | All 🧊 Asset Objects, with filters for category, department, and status. |
3. Maintenance Queue | A prioritized list for the IT team to manage all active repair tickets. | All 🧊︎ Maintenance Request objects with status “NEW” or “IN PROGRESS”, sorted by submission date. |
PERMISSIONS & NOTIFICATIONS
Role | Description | Permissions & Notifications |
---|---|---|
1. IT Admin | Manages the full lifecycle of all assets. Prints and applies QR labels. | Permissions: Full control over all 🧊 Asset and 🧊︎ Maintenance Request Objects. Notifications: Receives a notification when a new 🧊︎ Maintenance Request is submitted. |
2. Employee | Views their assigned assets and can submit Maintenance Requests by scanning the QR code. | Permissions: Can create 🧊︎ Maintenance Request Objects for their assigned assets. Can view their assigned 🧊 Asset Objects. Notifications: Notified when their 🧊︎ Maintenance Request is completed. |
3. Manager | Views assets assigned to their direct reports for oversight and budget purposes. | Permissions: Read-only access to 🧊 Asset Objects assigned to their team members. Notifications: Receives a weekly report summarizing assets currently UNDER MAINTENANCE within their team. |