Universal Automation: Your Digital Workforce

An overview of Luklak’s Universal Automation engine, built on the Trigger-Condition-Action model to connect and automate processes across your entire business.

Why Universal Automation Matters

In traditional software stacks, your CRM, project management tool, and HR system are separate apps. To make them work together, you rely on clunky, third-party integration tools that are brittle, limited, and create yet another system to manage.

Luklak’s Universal Automation is fundamentally different. Because every process in Luklak is built on the 🧊 Universal Object, our automation engine is not an external add-on; it’s a native, universal layer woven into the fabric of the platform.

This allows you to build a powerful, reliable “digital workforce” that can automate entire value streams—from a new lead in your CRM Function triggering a project kick-off in your Operations Function—without ever leaving the platform.

The Core Principle: Trigger → Condition → Action

Every automation rule in Luklak, from the simplest to the most complex, follows a simple, logical pattern:

1. Trigger

The event that starts the automation. This could be an 🧊 Object being created, a field being updated, a specific time of day, or an incoming signal from another app.

2. Condition

The logical check that determines if the automation should proceed. It acts as a smart filter, ensuring the rule only runs when your specific criteria are met.

3. Action

The work that the automation performs. This can be anything from updating a field and sending a message to creating a new 🧊 Object or calling an external system.

[Image Placeholder: A clean, simple diagram showing three icons (Bolt → Branch → Rocket) connected by arrows, labeled Trigger, Condition, and Action.]

Because Luklak’s automation is universal, you can do things that are impossible in other systems without complex code. An update to a 🧊 Customer Object in your CRM can automatically create a 🧊 Task Object in your Project Management Function. No external integration tool is required.

What’s Next?

You now understand the core concepts of Universal Automation. It’s time to dive into the details of how to build your digital workforce, piece by piece.

• Start with the fundamentals: The Trigger-Condition-Action Model
• Learn what starts a rule: Trigger Types
• Add logic to your rules: Building Conditions with UQL
• See what’s possible: Action Types
• Use dynamic data in your actions: A Guide to Smart Values
• Ensure your rules are reliable: Execution & Debugging