Follow a real-world, 7-department journey from lead to loyalty and learn the core logic to build a truly frictionless, scalable operating system for your company.

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Trap of silos

In most companies, value gets trapped between disconnected apps. This operational friction leads to manual data entry, lost context, and costly delays. Universal Automation eliminates these silos, creating a single source of truth that allows your teams to operate with unprecedented speed and intelligence.

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The answer: Luklak Universal Automation

This entire automation series is powered by Luklak’s core architecture. Every piece of information—a customer, a contract, a site survey—is a version of the 🧊 Universal Object. Because they share the same fundamental DNA, they can interact and trigger automation across different ⏹️ Spaces (departments) natively.

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See it in action

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A Customer Journey Without Friction

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The Logic Behind It: A principle you already understand

The seamless handoffs in this 7-department journey aren’t custom code; they are simple, powerful rules built on a “Trigger -> Condition -> Action” principle. Here’s how the “Sales to Design” automation is constructed logically inside Luklak.

1. The Trigger (The 'If')

Every automation begins with a Trigger—a specific event that Luklak listens for. In our example, the trigger is: ‘When an Object is updated’. Specifically, when the ‘Status’ field of any 🧊 Deal Object changes.

2. The Condition (The 'Only When')

The Condition adds precision, ensuring the automation only runs when certain criteria are met. Here, the condition is: ‘The new status is Closed Won’. This prevents the rule from firing for any other status change.

3. The Action (The 'Then')

The Action is what the automation does. The action is declarative: ‘Create a new 🧊︎ Design Concept Sub-Object, connect it to the trigger Project, and assign it to the Design ⏹️ Space.’
This “Trigger -> Condition -> Action” model is universal across the platform. By combining these simple parts, you can map and automate your most complex business processes without writing a single line of code.

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The Universal Secret: How This Is All Possible

This seamless flow isn’t magic—it’s a fundamental architectural advantage. Traditional software creates disconnected “islands” of data and then relies on fragile, third-party “bridges” (integrations) to connect them. Luklak is built on a unified foundation from the ground up.

The Universal Object

Everything in Luklak—a sales lead, a project task, a customer invoice—is a version of the same foundational LEGO piece: the 🧊 Object. This shared DNA means every department’s data speaks the same native language.

Object Connection

Because everything is an 🧊 Object, any Object can be natively linked to any other. There’s no need to build a ‘bridge’ between your CRM and your project tool, because the relationship is part of the core platform fabric.

Universal Automation

This is the platform’s central nervous system. It can listen for events and trigger actions on any 🧊 Object, in any ⏹️ Space, across the entire organization. It’s not an add-on; it’s the engine that drives the unified workflow.
One system, one language, one logic. The result is zero friction and a truly scalable operating system for your business.

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Goodbye silos, hello flows

What’s Next?