​
Conversation in Context

In many companies, work happens in one application while conversations about that work happen in another (like email or a separate chat app). This creates a disconnect, making it hard to find important decisions and files later. Luklak’s Unified Live Chat system solves this by integrating communication directly into your workspace. The core principle is simple: keep conversations with the work. This ensures that all context is preserved and easily accessible in the future. This guide covers the key tools you’ll use to communicate effectively: Space Chat, Object Chat, and the Unified Inbox.

​
The Right Channel for the Right Conversation

To keep communication organized, Luklak provides two main levels of chat within each ⏹️ Space. Knowing which one to use is key to effective collaboration.

Space Chat: Your Team's Hub

Use this for: General announcements, team-wide questions, or sharing resources relevant to everyone in the Space.

Example: “Hi team, just a reminder that the Q4 planning meeting is tomorrow at 10 AM.”

Analogy: Think of this as the main meeting room or announcement board for the entire project.

Object Chat: Hyper-Focused Discussion

Use this for: Any conversation about a single, specific 🧊 Object.

Example: On a task Object named “Design New Logo,” you might comment, “@Alice can you send me the latest vector file?”

Analogy: This is a dedicated meeting about one topic. The entire conversation history is permanently attached to that work item.

​
Notifying Colleagues with @mentions

Whether you are in Space Chat or Object Chat, the best way to get a specific person’s attention is to use an @mention. Simply type the @ symbol followed by their name. The mentioned user will receive a direct notification, and the message will be highlighted for them in their Unified Inbox. This ensures your message is seen by the right person without spamming everyone else.

​
Staying on Top of Everything: The Unified Inbox

How do you keep track of all these conversations happening across different Spaces and Objects? The answer is your Unified Inbox. The Unified Inbox is your personal communication command center. Instead of you having to check dozens of places, it automatically collects and organizes every conversation where you were @mentioned and every important update on Objects you are assigned to or following. It turns a potentially chaotic stream of information into a single, actionable list.

​
What’s Next?

You now know how to execute your work and communicate effectively about it. Next, learn how to find any piece of information across the platform or get a high-level view of your team’s progress.